Shared Service Center Setup
Design and implement a world-class Shared Service Center (SSC) in India to consolidate finance, HR, IT, and operations functions for your global enterprise.
Get Started TodayService Overview
Shared Service Centers (SSCs) allow global enterprises to consolidate repetitive business functions — finance, HR, IT, and procurement — into a centralized, efficient delivery model in India.
Inductus GCC brings deep SSC design and implementation expertise, helping you standardize processes, implement governance frameworks, and build the right team to deliver across multiple business units.
Our SSC consulting approach is grounded in real delivery experience — not just theory. We have helped enterprises transition from fragmented operations to streamlined SSCs that deliver measurable cost and quality improvements.
What's Included
Finance & Accounting
AP, AR, general ledger, financial reporting, and month-end close processes offshored to India.
HR Services
Hire-to-retire processes, payroll, benefits administration, HR helpdesk, and workforce analytics.
IT Services
L1/L2 IT support, infrastructure management, application support, and ITSM processes.
Procurement
Purchase order processing, vendor management, sourcing analytics, and contract management.
Process Standardization
SOPs, process documentation, quality frameworks, and continuous improvement programs.
SLA & Governance
Performance dashboards, SLA tracking, governance councils, and escalation frameworks.
Our Process
Process Assessment
Map current-state processes, identify SSC candidates, and quantify the opportunity.
SSC Design
Design future-state SSC model, governance structure, technology, and staffing plan.
Build & Implement
Set up SSC entity, recruit team, implement tools, and document all processes.
Transition & Stabilize
Knowledge transfer, parallel run, go-live, and 90-day stabilization support.
Optimize & Expand
Continuously optimize SSC operations and expand scope to additional processes.
Business Impact
Ready to Get Started?
Talk to our experts and get a tailored plan for your GCC.